Events Co-ordinator & Administrator

Leicester Lions RFC (2024–2025)

• Managed event bookings, payments, and customer liaison.
• Ran social media marketing and promoted club events.
• Handled memberships & registrations.
• Coordinated matchday staffing, pitch setup, and club-to-club communications.
• Managed rotas and supported Minis age groups with fixtures, admin, and events.

Personal Assistant to Specialist Medicine Matrons Team

University Hospitals of Leicester (2021–2024)

• Managed diaries, rotas, calls, reports, and data for 13 Matrons.
• Coordinated on-call rotas, annual leave, sickness, and training compliance.
• Supported complaint investigations and took minutes.
• Organised training sessions and managed departmental communications.
• Produced reports, documents, presentations, and IT troubleshooting.
• Handled recruitment admin, onboarding, and consumables ordering.
• Created and maintained the Departments Pressure Ulcer database and data collection for all Wards.

Personal Assistant to Tissue Viability Team

University Hospitals of Leicester (2010–2021)

• Managed Pressure Ulcer reporting, databases, and monthly MDT reviews for the whole Trust.
• Produced monthly data reports with charts and analysis.
• Supported development of Trust reporting systems and Datix tools.
• Coordinated meetings, reports, and communications for senior staff.
• Handled recruitment admin, interview coordination, and apprentice supervision.
• Provided IT support, ordered consumables, and organised team events.

Personal Assistant to Head of Nursing – Surgical Services

University Hospitals of Leicester (2003–2010)

• Provided comprehensive PA support to senior leadership teams.
• Managed diaries, emails, meetings, and confidential documents.
• Developed and trained staff on electronic rota systems.
• Coordinated Patient Safety Alerts and departmental communications.
• Took minutes, prepared reports, and supported recruitment.
• Booked travel, ordered consumables, and provided IT help.